Travel Assistance On-Demand – How It Works

We Inform, Advise, And Assist So You Can Get The Most Out Of Your Travel Experience

Travel is great, and with CAP you can enhance your travel experience by staying informed throughout your journey; and travel fearlessly knowing that you have on-demand access to advice and coordinated in-country assistance up to and including evacuation services for no additional costs, no claims process, no deductibles, no reimbursements or necessary subrogation. The CAP™ Plan was designed to provide you with comprehensive, worldwide travel assistance services that include travel medical and emergency response benefits that are not available in standard travel insurance. If you need help because of a medical or security mishap during your trip, our global team is available 24/7 to inform, advise and assist.

Whether you require emergency evacuation services because of a natural disaster or specialized air ambulance services with a professional transport escort, the CAP™ plan offers you guaranteed access to life-saving services. Better yet, there are no out-of-pocket expenses, claim forms or deductibles.

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Travel Security

NO Government Triggers. NO Alcohol Exclusions For Security Assistance. Worldwide Emergency Response.

Response To Natural Disasters
Response To Political Threat, Riots, Strikes and Civil Commotion
Response To Terrorism
Response To Violent Crime
Response To Disappearance of Persons
Response To Wrongful Detention
Response To Kidnap For Ransom
Response To Hi-Jack
Response To Extortion
Response To Pandemics

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Travel Medical

Evacuation To A Home Hospital of Choice. Comprehensive Medical Transportation. Worldwide Emergency Medical Assistance.

Emergency Relocation
Medical Evacuation & Repatriation
Visit of a Family Member or Friend
Dependent Children Assistance
Traveling Companion Assistance
Medical Monitoring
Medical & Dental Referrals
Assistance with Medical Payments
Language Interpretation
Emergency Message Relay
Transport Escort
Prescription Advice & Assistance
Repatriation of Mortal Remains

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"With everything you hear on the news related to terrorism, medical mishaps, and criminal violence, I bought a CAP Membership for my parents in case the unthinkable were to happen on their trip. So glad I did!"

— E. Massey (discussing the gift purchase for her parents)

"We weren't really paying attention to the news or anything when we were alerted to the hurricane, and it looked like it may come straight for us. That's when we called the CAP number, and within twelve hours the CAP agent had us on a flight back home before airports were being closed down."

— D. Mertz (discussing natural disaster response)

"I called the CAP response center and told them something crazy has happened and I don't know what to do. The next thing I know, the CAP agent had arranged to change my son's location to another safer hotel, they gave him a meal, and then transported him to the airport for a flight home they had arranged."

— M. Guzman (discussing the gift purchase for her parents)

"It's good to receive alerts when traveling."

— Doris Clarke

"I am extremely pleased with the service we received: the nurses, the pilots, and especially the CAP crisis response agent. It was an extremely stressful experience and we were so grateful the assistance service got us home safely."