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Travel can be a great way to explore new areas of the world. But, without the right tools, a simple travel mishap can quickly spin out of control. That’s why all CAP™ Plans offer emergency communication capabilities and specialized assistance tools that include travel medical, travel security, and travel concierge benefits.
The CAP™ Plan provides you with unlimited access to the online CAP™ Travel Assistance Portal and the user-friendly CAP™ Travel Assistance App, compatible with both iOS and Android devices.
From within the CAP™ portal and app, you enjoy two-way communication tools that support the delivery of critical alerts through SMS, email, or text push notifications for any health, weather or security issues that can cause harm or ruin your trip.
During a travel emergency, you can contact our crisis response center directly by activating the ASSIST button in the CAP™ app. What’s more, the CAP™ app offers a useful safety CHECK-IN feature that leverages GPS enhanced travel tracking and location-based mapping technology to verify your geo-specific location upon arrival.
"With everything you hear on the news related to terrorism, medical mishaps, and criminal violence, I bought a CAP Membership for my parents in case the unthinkable were to happen on their trip. So glad I did!"
"We weren't really paying attention to the news or anything when we were alerted to the hurricane, and it looked like it may come straight for us. That's when we called the CAP number, and within twelve hours the CAP agent had us on a flight back home before airports were being closed down."
"I called the CAP response center and told them something crazy has happened and I don't know what to do. The next thing I know, the CAP agent had arranged to change my son's location to another safer hotel, they gave him a meal, and then transported him to the airport for a flight home they had arranged."
"It's good to receive alerts when traveling."
"I am extremely pleased with the service we received: the nurses, the pilots, and especially the CAP crisis response agent. It was an extremely stressful experience and we were so grateful the assistance service got us home safely."
"Nothing is greater than having peace of mind when you are in a different country with your family."
"CAP is supportive and capable of helping in even the most difficult of circumstances"
"It is a great service and very affordable. I have already recommended your services to others."
"CAP provided me peace of mind during my vacation"
"In the climate we currently operate in, you need coverage when travel, there is always going to be the ‘unknown' instance you may encounter."
"It was great to get information via email overseas about things that may effect our trip."
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